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Refund Policy

Important Policy Notice – Please Read Before Placing Your Order

No Cancellations After Dispatch

Once your order is shipped, it cannot be cancelled under any circumstances.

Return & Exchange

We do not offer refunds. Return or exchange is only possible in specific cases of damage during delivery, and only for a replacement of the same product or a product of equal value.

Mandatory: 360° Unboxing Video

To be eligible for any exchange, you must record a clear 360-degree video while unboxing the product from a sealed package. This video is essential to verify any damage or missing items.

Shipping Responsibility

If your case qualifies for an exchange, return shipping (RTO) is your responsibility. A flat 10% of the total order value will be charged to cover reverse logistics.

Return Window

Must be raised within 7 days from delivery date.

24-Hour Rule

Issues must be reported within 24 hours of delivery.

Exchange Timelines

If approved, your replacement will be dispatched within 1–2 working days after receiving the returned item.